Return & refund policy
Items are accepted for refund if returned in their original condition within 7 days of delivery. Unwashed, stains free and all tags on.
Please submit a request for a return by contacting us to assist you process your return.
Please note that shipping costs are not covered by us.
Shipping fee are non-refundable.
If your reason for returning an item is damage, mistake made by SIISIIMI, you will receive full refund.
All accessories, final sale, intimate and swimwear cannot be returns.
Once your return item(s) is met with our returning policy, we will reach out to you to issue a refund to the original method of payment.
Please allow up to 10 days from when we receive your return, for your refund to be processed.
It may take your bank additional time to process the transaction.
Our Return policy
SIISIIMI offers complimentary return shipping for items eligible for return in accordance with our Terms and Conditions,
Your Products must be returned in new and unworn condition, the original packaging, including any boxes, hangers, garment bags, protective coverings in place, and other signature packaging materials, including SIISIIMI and designer hanging tags. Other designer packaging such as belts, dust bags, authenticity cards, and leather tags must all be included where provided. All bikini bottoms should be returned with the original liner intact. SIISIIMI reserves the right to decline any return without proper sanitary lining. If your order did not include the proper packaging please email email@example.com
Any returned Products which are worn, used, washed, damaged, do not include the packaging materials, soiled, or altered may not be accepted and refunds or credits will not be issued for such returns. Refunds or credits will not be processed until the items are returned and inspected by SIISIIMI. Refunds are generally processed within 7-10 business days of when the returned item is received, subject to any shorter refund period which is mandated by applicable law.
the costs of shipping and any import taxes and duties paid are non-refundable.
Full Price: Products purchased at full price are eligible for return for a full refund within 7 days from the date that the Product was delivered to you.
Final Sale: Products purchased on final sale are not eligible for return or a refund.
Once your return is processed, a refund will be issued to the original payment method or as store credit to your SIISIIMI account. You should see the refund on your bank statement within 5 business days, depending on your financial institution. Please note we are only able to refund the original card(s) used to place the order. If you used 2 different cards to purchase item, you will be refunded in the original form of payment.